Intercultural Communication Education
Communication between supervisors and employees who share the same language and culture is often difficult enough, but leaders and managers who supervise employees of varying nationalities face particularly difficult challenges. Why?
Because each of us views the world through “cultural lenses” constructed by us or imposed on us by society. Most of the time, we are not aware of our lenses. Most important, we forget to recognize that others wear lenses too; and that their lenses may be different than ours.
Leaders of global team comprised of foreign workers must interact and be productive with sometimes more than a dozen different nationalities. Eye contact, physical distance during interactions, handshake styles and even a “yes” response can vary from cultures to cultures.
We prepare global leaders to successfully interaction with workers whose lenses are different from their own by helping them: